A. The available container sizes for the respective level of garbage, recycling or organics collection as well as multifamily/commercial recyclables collection and yard debris collection shall be established in the contract with the solid waste hauler. The list of containers is available on the contracted hauler’s website and shall be on file for review and available at the city clerk’s office.

Carts shall be provided to requesting customers within the timeline established in the contract with the solid waste hauler.

B. Both residential and commercial customers shall use contractor-provided wheeled carts for garbage, recycling or organics collection service. In all cases, customers will be directed to have at least one rigid container as their primary garbage container. Overflow volumes of garbage, recycling or organics may be placed out for collection in customer-provided approved container as established in the contract with the solid waste hauler and detailed description provided on the solid waste hauler website. This container cannot be the customer’s primary container. In the event the customer chooses to provide their own garbage, recycling or organics container for overflow volumes, contractor crews shall be expected to handle the container in such a way as to minimize undue damage, spillage on roadway or loss of lids. The contractor shall be responsible for unnecessary or unreasonable damage to customer-owned containers.

C. All contractor-owned wheeled carts shall be maintained by the contractor in good condition for material storage and handling, contain no jagged edges or holes, contain wheels or rollers for movement, and be equipped with an anti-skid device or sufficient surface area on the bottom of the container to prevent unwanted movement. The carts shall contain instructions for proper use, including any customer actions that would void manufacturer’s warranties, such as placement of hot ashes in the container causing the container to melt, and procedures to follow to minimize potential fire problems. The contractor shall ensure that carts shall have permanent serial numbers to assist with tracking and the recovery of lost or stolen carts.

D. Collection crews shall note damaged hinges, holes, poorly functioning wheels, and other similar repair needs on contractor-provided carts (including those for garbage, recycling and organics) and forward repair notices to the contractor’s service personnel as established in the solid waste hauler contract. Any wheeled cart damaged or missing on account of accident, act of nature or the elements, fire, or theft or vandalism by other members of the public shall be replaced as established in the solid waste hauler contract after notice from the customer or city. Replacement carts may be used and reconditioned, but shall be clean and appear presentable.

E. In the event that a particular customer repeatedly damages a cart or requests more than one replacement cart during the term of the contract due to negligence or intentional misuse, the contractor shall forward in writing the customer’s name and address to the city administrator. The administrator shall then attempt to resolve the problem. In the event that the problem continues, the contractor may discontinue service to that customer, on the administrator’s approval.

F. All walks, paths and driveways from the garbage, recycling or organics can storage area to the place of loading shall have an unrestricted overhead clearance to meet garbage truck specifications as approved by the solid waste hauler. (Ord. 2172 § 1, 2015; Ord. 2118 § 1, 2013; Ord. 1826 § 1, 2000; Ord. 1694 § 2, 1997; Ord. 1686 § 8, 1997; Ord. 1400 § 7, 1990; Ord. 575 § 6, 1970).