A. Meters shall be read, whenever practicable, bimonthly, and the department of public works shall keep accurate records of readings, which shall constitute prima facie evidence of the water consumption by each user, and shall be the basis upon which bills for water consumption are calculated.

B. Whenever conditions make it impossible or impractical to read the meter, or should the reading of the meter patently reflect it is malfunctioning and not correctly registering consumption, the public works department shall estimate the water consumption, or bill on the basis of average water consumption theretofore used by the user without prejudice to the right of the city to bill for additional charges when and if the true water consumption becomes known at a later date.

C. Whenever a customer requests a meter to be reread and the results of the reread verify that the original reading was correct, the customer will be charged a fee in accordance with the fee schedule in effect at the time of the request. If the reread verifies that the meter was misread, no charge will be made to the customer. One reread will be conducted per year with no charge.

D. Whenever a customer requests a utility billing data extraction, the customer will be charged a fee in accordance with the fee schedule in effect at the time of the request. (Ord. 2412 § 3 (Exh. C), 2023; Ord. 2327 § 2, 2020; Ord. 1749 § 1, 1998; Ord. 1634 § 1, 1996).